Privacy & Cookie Policy

Privacy and cookie policy

This privacy policy sets out the data processing practices of Angels Media Ltd.

Please note that all data thus captured will be used and held in accordance with the requirements of the Data Protection Act 2018.

Angels Media Ltd is the controller and our Data Protection Officer is Patsy Gown.

If you have any requests concerning your personal data or any queries with regard to how we handle your data you can contact the DPO by post at DPO, Angels Media Ltd, Angels House, 5 Albemarle Road, Beckenham, Kent, BR3 5HZ.

1. Purpose of processing your personal data

Activity	Purpose of processing	Lawful basis
Making an enquiry	Providing you with information about our products and services	Legitimate interests

The legal bases on which we rely are:

Legitimate interests

Own marketing

We would like to use your personal data to send you details of products or services that we offer that we have identified as likely to be of interest to you by email or text. We will only send you information in line with the preferences you indicated when you provided the personal data.

If at any point you would like to opt-out of receiving communications from us, or would like to change the channels that we use to contact you, please contact the DPO as above.

Third party marketing

Hosted third party marketing

Email:

From time to time you would like to send you offers about products and services by email our partners which we feel would be of interest to you.

You may at any time withdraw your consent by contacting the DPO as above.

2. Recipients/categories of recipients

In carrying out our business including our obligations to you, we may use sub-contractors.

These will be email/SMS broadcasters. We will ensure that they respect your privacy and abide by all data protection laws.

3. Transfers to third countries

As part of our processing activities, we may transfer your personal data to the USA or EU.

We will always ensure we have a written data processing agreement with these processors to ensure the same level of data protection in the United Kingdom will apply.

4. Retention periods

We will keep your personal data in connection with the services/products you have bought for 3 years after the last contact.

In terms of personal data, we use for marketing, we will keep this data for as long as we are able to market to

you and if you withdraw your consent or opt-out of marketing communications, we will keep your contact details only to ensure that we do not contact you again for marketing purposes.

5. Data subject’s rights

You have rights in respect of your personal data.

We will need to confirm your identity before we can consider your request so, if you wish to exercise any of these rights, we will need passport or driving licence and utility bill.

The right to be informed

You have the right to be told about the collection and use of the personal data you provide.

This privacy policy sets out the purpose for which we process your personal data, how long we will keep your data, who we will share your data with.

If you have any questions on how and why we process your data, please contact the DPO.

If you want to know more about this right, the ICO has more guidance on their website: https://ico.org.uk/ for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/right-to-be informed/

Right of access

You have the right to know whether we are processing your personal data, and to a copy of that data.

We would need as much information as possible to enable us to locate your data. We will respond to your request within 28 days of receipt of your request.

If you want to exercise this right, please contact the DPO at the contact details above.

Right to rectification

You have the right to have any incorrect personal data corrected or completed if it is incomplete.

You can make this request verbally or in writing. We will need as much information as possible to enable us to locate your data. We will look at any request and inform you of our decision within 28 days of receiving the request.

If you want to exercise this right, please contact the DPO at the contact details above.

If you want to know more about this right, the ICO has more guidance on their website: https://ico.org. uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/right-to rectification/

Right to erasure

This right, often referred to as the right to be forgotten allows you to ask us to erase personal data where there is no valid reason for us to keep it. We will look at any request and inform you of our decision within 28 days of receiving the request.

If you want to exercise this right, please contact the DPO at the contact details above.

Right to restrict processing

You have the right to ask us to restrict processing of your data. We will look at any request and inform you of our decision within 28 days of receiving the request.

If you want to exercise this right, please contact the DP at the contact details above.

Right to data portability

You have the right to move, copy or transfer your personal data from one IT environment to another. This right applies to data that you have provided to us and that we are processing on the legal basis of consent or in the performance of a contract and that processing is by automated means. We will respond to your request within 28 days of receipt of your request.

If you want to exercise this right, please contact the DPO at the contact details above.

Right to object

You have the right to object to our processing of your personal data based on (i) legitimate interests, or for the performance of a task in the public interests/exercise of official authority (including profiling); (ii) direct marketing (including profiling); and (iii) for purposes of scientific/historical research and statistics.

Legitimate interests/legal task

Your objection should be based on your particular situation.

We can continue to process the data if we can demonstrate compelling legitimate grounds which override your interests.

Direct marketing

You have an absolute right to ask us to stop processing for the purposes of direct marketing.

We will action your request as soon as possible.

6. The right to lodge a complaint to the supervisory authority

If you are unhappy with any aspect of our handling of your data you can make a complaint to the Information Commissioner’s Office - https://ico.org.uk/concerns/

7. Cookies

A cookie is a small piece of information sent by a web server to a web browser, which enables the server to collect information from the browser.

Find out more about cookies on http://www.allaboutcookies.org/.

We use cookies to identify you when you visit this website and to keep track of your browsing patterns and build up a demographic profile.

Our use of cookies also allows registered users to be presented with a personalised version of the site, carry out transactions and have access to information about their account.

Most browsers will allow you to turn off cookies.

If you want to know how to do this please look at the menu on your browser, or look at the instruction on http://www.allaboutcookies.org/.

Please note however that turning off cookies will restrict your use of our website.

Cookies we use:

Strictly necessary Cookies. These are Cookies that are required for the operation of our website. They are necessary for the safety, security and integrity of the site. For example,they help support the structure of the pages that are displayed to you, help to improve navigation and allow you to return to pages you have previously visited. This type of Cookie only lasts for the duration of the time you are visiting the website. When you leave the website, they are deleted automatically.

Performance Cookies or analytical Cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily
The data is aggregated and anonymised, which means we cannot identify you as an individual.

Functionality Cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region). These Cookies will remain on your device until you choose to clear it. If you choose to do this, you will need to enter your details each time you visit the site.

Targeting Cookies. These Cookies will collect information about your browsing habits and allow us to show you adverts while you are browsing our site and other sites on the internet. They are set by us or by carefully selected third parties. They help us to understand the performance of our marketing activities and improve the relevance of the adverts that you see.

8. Third party websites

Our website may contain links to other websites that are outside our control and are not covered by this Privacy Policy.

If you access other sites using the links provided, the operators of these sites may collect information from you that will be used by them in accordance with their privacy policy, which may differ from ours.

9. Changes to the privacy policy

This privacy policy is regularly reviewed and will be updated when necessary.

Please check this policy regularly for any changes.